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Customer Service

If you have a suggestion or a complaint you may send it to us by electronic mail or by post. Before lodging a complaint, please read the attached Regulation on Customer Protection of Societe Generale, Spanish Branch (you will need Acrobat Reader).

Data protection

The claimant expressly authorizes the bank to create an automated or manual database that contains the personal information of the claimant, as long as the sole purpose is the oversight and recording of complaints lodged against the bank.

The bank may keep the data until the statute of limitations has run on all actions based on this claim. The claimant may at any time exercise the right to access, modify, cancel, or dispute provided in the Organic Law 15/1999, of 13 December in writing to Societe Generale.

Postal mail address

SOCIETE GENERALE, Spain branch

Customer Service
Plaza Pablo Ruiz Picasso, 1. Torre Picasso planta 12.
28020 Madrid

Contact 
servicio.atencionalcliente@sgcib.com

Related documents
> Regulation on Customer Protection of Societe Generale, Spanish Branch