If you have a suggestion or a complaint you may send it to us by electronic mail or by post. Before lodging a complaint, please read the attached Regulation on Customer Protection of Societe Generale, Spanish Branch (you will need Acrobat Reader)
The claimant expressly authorizes the bank to create an automated or manual database that contains the personal information of the claimant, as long as the sole purpose is the oversight and recording of complaints lodged against the bank.
The bank may keep the data until the statute of limitations has run on all actions based on this claim. The claimant may at any time exercise the right to access, modify, cancel, or dispute provided in the Organic Law 15/1999, of 13 December in writing to Societe Generale.